Frequently Asked Questions

What is SellaPin?

SellaPin is a curated online auction marketplace for pinball machines. We connect buyers and sellers through reviewed listings, standardized information, and a transparent auction process.

Is SellaPin a classifieds site?

No. Listings on SellaPin are reviewed before going live and follow consistent standards. This helps create better auctions and fewer surprises.

Who runs SellaPin?

SellaPin is run by pinball collectors and enthusiasts who built the platform to improve how pinball machines are bought and sold.

Is SellaPin involved in the sale itself?

No. SellaPin does not buy, sell, or take ownership of machines. We provide the platform, review listings, and help connect buyers and sellers.

How do I submit a pinball machine?

You can submit a machine using the Submit a Pin page. You'll be asked for basic details and photos so we can review the submission.

Are all submissions accepted?

No. SellaPin is a curated marketplace. We review each submission to ensure it meets our standards for clarity, completeness, and fit for our audience. If a machine isn't a good fit, we'll let you know.

Do I need to know everything about my machine?

No. Many sellers don't know the full history or exact condition. As long as you're honest about what you know (and don't know), that's fine.

Does my machine need to be working?

Not necessarily. Non-working or partially working machines are accepted as long as the condition is clearly disclosed and documented with photos.

Should I repair or clean the machine before submitting?

Not required. In many cases, buyers prefer machines exactly as found. We're happy to help you decide how best to present it.

What does it cost to sell a machine?

If your machine is accepted and listed:

• There is a $99 listing fee
• There is no seller commission on the final sale price
• Buyers pay the auction premium

How long does an auction run?

Auctions typically run for a fixed period. Timing will be discussed with you before your listing goes live.

What happens when my auction ends?

When the auction ends:

• The highest bidder wins
• We introduce you to the buyer
• Payment and delivery are coordinated directly between you and the buyer

Do you help with shipping?

We can help connect buyers and sellers with experienced pinball shipping partners. Local pickup is also common.

What if the buyer doesn't complete the transaction?

This is rare, but if it happens, we will assist in addressing the situation. Accounts that fail to complete transactions may be restricted or removed.

Do I need an account to bid?

Yes. You must create an account to bid, comment, or submit machines.

Is there a cost to create an account?

No. Creating an account is free.

Do I need to add a payment method to bid?

Yes. A valid payment method is required to place bids. This helps ensure bids are serious. You are not charged unless you bid on an auction.

Are bids binding?

Yes. Placing a bid is a commitment to purchase the machine if you win.

What fees do buyers pay?

Buyers pay a 10% buyer's premium added to the final hammer price.

How do I pay after winning?

Payment is made directly to the seller. SellaPin does not process payments or hold funds.

Can I inspect a machine before bidding?

Some sellers may allow inspections, but this is not guaranteed. Details should be discussed in the comments before bidding.

What if the machine isn't exactly as expected?

All machines are sold as-is, but listings are required to include detailed photos and disclosures. If there is a serious issue, we may assist in reviewing the situation, though resolution is primarily between buyer and seller.

Are listings reviewed by SellaPin?

Yes. Every listing is reviewed before going live to ensure it meets our standards for presentation and disclosure.

Does SellaPin guarantee condition or authenticity?

No. Condition details are provided by the seller. Buyers should review photos carefully and ask questions before bidding.

Can listings be canceled?

In rare cases, SellaPin may cancel or pause a listing if issues arise before or during the auction.

Are reserves allowed?

Yes. Reserve status is clearly disclosed on each listing.

Can anyone comment on listings?

Only registered users can comment.

Are comments moderated?

Yes. Comments are moderated to maintain a respectful, informative environment. Disruptive or misleading comments may be removed.

Can sellers respond to questions?

Yes. Sellers are encouraged to respond to buyer questions during the auction.

What if something goes wrong?

Most transactions go smoothly. If an issue arises:

• We encourage buyers and sellers to communicate directly
• We may assist in facilitating communication
• In limited cases, we may refund platform fees

Does SellaPin provide escrow or buyer protection?

No. SellaPin is not an escrow service. Buyers and sellers are responsible for completing transactions directly.

Can I delete my account?

Yes, as long as you don't have active bids or listings.

How is my information used?

Please see our Privacy Notice and CCPA Notice for full details.